Didn’t absolutely love something you ordered? We are happy to accept returns or exchanges.

We may ask you a question or two to ensure we’re providing our customers with the best information about our products on our site, but rest assured your return or exchange will be handled happily, and hassle free!

Returns or exchanges must be returned within 14 days from the date of delivery. You pay the return shipping and the original OM Shoppe shipping fees to send the item(s) to you are non-refundable. Although, we offer Free Shipping on orders over $99 there is still a signficant cost involved to send items to you. Once your item is returned and received in like new sellable condition, we deduct the cost of our intial shipping fee to send the item(s) to you originally from your return refund. 

You are responsible for any shipping fees to return the items to us. Be sure to carefully pack any and all breakables to ensure safe transport to us. We recommend you insure items with your shipper. Broken items cannot be refunded or exchanged.

Returned/exchanged item(s) must be in new, resalable condition.

Returns: Once your return is received and inspected we will issue your refund for the original purchase price of the item.

Exchanges: Contact or call us directly to arrange your exchange. Once we receive and inspect your item(s) – as long as they are in new resalable condition – we exchange it for the item(s) of your choice and ship them back to you. You are responsible for shipping for your new item(s). Any remaining balance/credit will be charged/refunded to your original method of payment when we ship your exchange to you.